sj train copenhagen to stockholm

The conductor offered to secure my wheelchair to the floor using securement straps, but I declined.

First Impressions of UberWAV in Washington, D.C. Review: Eurostar Train, London to Brussels, Lessons for Destinations and Travel Providers from the 2020 Accessible Travel Study, Wheelchair Accessible Tour of Old Quebec City, 12 Airports in the USA That Have Adult Changing Tables. One of Europes leading bus companies, Flixbus serves 2000+ destinations in 29 countries, including Germany, France, Italy, Austria, the Netherlands and Croatia and into Scandinavia and eastern Europe, as well as some US cities. Your E-ticket or biljett will look similar to the one posted above. Rome2rio makes travelling from Copenhagen to Stockholm easy. Discounts will vary from one carrier to the next. Rome2rio's Travel Guide series provide vital information for the global traveller. Please provide email for password recovery. Or if youre buying more than one ticket,consider buying a rail pass, as it can be cheaper and offers more flexibility. Check out five cities that will keep them entertained, including, Planning your summer vacation? The second ticket was for travel from Malm C (Malm Central Station) to Stockholm C (Stockholm Central Station). All trains are super-comfy, with upholstered seats set in two-two in 2nd Class and two-one in 1st Class, along with self-service bistro cars and excellent climate control throughout. Snabbtg: the name of the SJ high speed train. Stockholm Palace is located on Stadsholmen, in Gamla stan in the capital, Stockholm. Europes largest provider of city-to-city coach travel now offers a direct bus between Copenhagen and Stockholm. Thats a mega-great deal, which will only be on offer if you use a service like to book well in advance of traveling. ', 'Do the trains and buses have Wifi?' When I looked closer at the bottom part of the screen, I noticed an easy to miss list of stations. The SJ train had assigned seats. But dont let that put you off planning a trip that sees you exploring the both of them. The road distance is 407.6 miles. SJ high-speed trains travel throughout Sweden on the following routes: Reservations on SJ high-speed trains arecompulsory. You can only board the train if you have made a reservation in advance. Sweden worked to introduce high-speed rail links between the Danish capital and Stockholm way back at the start of the 90s. (Hssleholm and Linkping are cities in Sweden where the train was scheduled to make brief stops at.). Today, this right is exercised by the Royal Djurgrden Administration which is a part of the Royal Court of Sweden. In 2nd class enjoy comfortable seats, surf for free with 4G on SJ`s high speed trains and you can visit the bistro on board to buy sandwiches, drinks and snacks. Flying is the fastest way to swap Danish pastries for Swedish lingonberry jam, taking a little over 60 minutes in the air. Scandinavia is one of the most picturesque and beautiful regions of the world. Look out for those when you come to book on To the best of our knowledge, it is correct as of the last update.Visit Rome2rio travel advice for general help. Since the train from Copenhagen to Malm was a short one, I sat in a seat near the door. Its not unusual for the bus to be the cheapest of all the modes of transport on offer between the Danish and Swedish capitals. The best way to get from Copenhagen to Stockholm is to train which takes 5h 15m and costs $55-$75. You can read about this in my Day 4, Part 2 recap. However, if youre keen to lower your carbon emissions, want to travel comfortably, and like to see countryside views on the way, its worth considering the train. Tickets cost $30-$40 and the journey takes 9h 25m. Copenhagen to Stockholm rail route takes you through some of the most beautiful areas of Sweden and Denmark, making the entire trip 100% worth it! Simply hop on the high-speed train that waits to take passengers into Stockholm (takes 20 minutes) or the Flygbussarna coach (takes 35 minutes). Its normal for fares to be available around 90 days prior to departure, so be sure to head over to and reserve your seat with a few months to spare if you really want to keep outgoings low. SJ trains of this type and on this route offer two options for wheelchairs. The city stretches across fourteen islands where Lake Mlaren flows into the Baltic Sea. You have already subscribed to this newsletter! The best way to get from Copenhagen to Stockholm without a car is to train which takes 5h 15m and costs $55-$75. All you need to do now is simply print your tickets and bring them along with you on your day of travel. Subscribe to be the first to know about our latest deals and get travel inspiration. Landings are at the huge Stockholm Arlanda Airport. Djurgrden is home to historical buildings and monuments, museums, galleries, the amusement park Grna Lund, the open-air museum Skansen, the small residential area Djurgrdsstaden, yacht harbours, and extensive stretches of forest and meadows.

Read more. Eurail Sweden PassEurail Scandinavia PassEurail Global Pass, Interrail Sweden PassInterrail Global Pass. Yes - snacks and drinks may be purchased from the driver. The ride was scheduled to be 34 minutes. The sink was also accessible, with a place for my knees underneath. If youre hungry after the journey, many restaurants are available inside the station and on the surrounding streets. Flying is still the quickest option for covering the 500km+ that lies between Copenhagen and Stockholm. Mix the amazing sights into one trip and get ready to dive into the Scandivania charms! After 4.5 hours, I could finally see the city of Stockholm. This was certainly one of the most accessible bathrooms I have seen on a train. The journey takes approximately 5h 15m. ', 'Should I book online before I travel? The quickest options are on the SJ X2000 locomotives. 2 kl : 2nd class seat. Copyright 2020 ACP Rail International, All Right Reserved. Train to Helsingborg, fly to Stockholm Bromma, Train to Halmstad, fly to Stockholm Bromma, For more information, please visit this page, Bank Hotel, a member of Small Luxury Hotels of The World, Nytorp Stockholm County Sweden to Stockholm, Entry is fully open for citizens and permanent residents of Denmark, There is a social distancing requirement of 1.5 metres. Additional information about wheelchair and disability assistance is available on the SJ website, here. If your printed ticket is also in Swedish, which I assume it should be, just refer to the above section if you need any help translating the information to English. If you choose 1st class, it should say 1 kl in this location. The 6th stop was Malm C, so I knew this was the correct train. Tickets cost $55-$75 and the journey takes 5h 15m. Radio and music channels are also available (headsets not included). Apart from arranging all connections, creating a perfect route is an inseparable part of any trip planning. Sdermalm, often shortened to "Sder" (Swedish for "south"), is a district and island in central Stockholm. 2003, 20/F, Tower 5, China Hong Kong City, 33 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong. Alternatively, FlixBus operates a bus from Copenhagen central train station to Stockholm 4 times a day. The national COVID-19 helpline number in Stockholm is 11414. Indeed, miraculous Scandinavia is one of the most magical destinations in the world to explore. I was excited to be in a new country ready to start a new adventure. For those who needed power, there was a power plug between each seat. Theres no denying that Copenhagen and Stockholm are both among Europes bucket-list metropolises. Since I purchased my ticket online, I had no need to purchase a ticket from this machine. Fully electronic issuing process. The conductor helped me off the train using its built-in lift, just as we had done earlier in the day when boarding the train. Get 15% off select BritRail passes now until June 26th, 2022. The bathroom was right behind my seating area, and it was very accessible: The onboard bathroom was large and accessible. The direction the train takes between Copenhagen and Stockholm promises some great viewing.

There was also ample overhead storage available for carry-on sized bags. Thats in the hip district of Sdermalm, but still really well-linked to all other quarters of the capital. They take between eight and 10 hours, with one departure planned for the morning and two scheduled to run overnight, getting you into Stockholm bright and early for around 6am or 7am. I needed to go to Malm and the screen showed Vxj, a city in Sweden. The train also has a Bistro car where you can purchase food and beverages. These machines are great for those who need to purchase same day tickets. The quickest flight from Copenhagen Airport to Stockholm Airport is the direct flight which takes 1h 10m. Passengers collect their ticket on departure from an SJ ticket machine at the station, or at Swedish Pressbyran or Swedish 7-Eleven stores, using their railway confirmation number. You can also easily opt for international journeys from Sweden to Copenhagen in Denmark, Oslo in Norway and beyond with an SJ E-ticket and Reservation! If thats the way you want to go, wed recommend booking the train as early as you can using to keep prices low. I now understand that this was an example of Swedens commitment to accessibility for all.

Visit, Spotted by Locals shares their travels from Florence to Rome by train want to know the spots to visit? Since the 15th century the Swedish monarch has owned or held the right of disposition of Royal Djurgrden. Most are run by well-known regional airlines like Norwegian and SAS (the combined Danish-Swedish-Norwegian flag carrier). The cheapest way to get from Copenhagen to Stockholm is to bus which costs $30-$40 and takes 9h 25m. Discount tickets can see the price of a train from Copenhagen to Stockholm drop to below $40 per person. The social distance requirement in Stockholm is 1.5 metres. No fare discounts are offered to wheelchair users or the disabled, butthere are reductions for students, youth(ages 25 and below) and children. Keep in mind that trains can become full during busy times. I chose the latter and was able to sit in the trains physical seat throughout the journey. Id like to share more of that with you here. I arrived about an hour before departure, found the wheelchair assistance office, and had no problem requesting help to my train. As an Amazon Associate I earn from qualifying purchases. Copenhagen to Stockholm bus services, operated by FlixBus, depart from Copenhagen central train station.

Our site uses cookies. Remove the Pass, and then change the currency on the website header. The island belongs to the National City park founded in 1995. In the other, you can wander the cobbled lanes of the Gamla Stan district and trace the story of a certain band called ABBA. What should I do if I have COVID-19 symptoms when I arrive in Stockholm? It still helps to book as early as you can, though. Part 2 will recap the rest of my day walking around the wonderful and historic old town of Stockholm. Both seating areas, mine and this one, offered nearby power and a table that could be rolled up to safely and easily. In orderto see some of the regions natural beauty outside of itsurban centers, we decidedto travel by high-speed train between the two citiesusing Swedens national rail operator, SJ. Following your purchase, a link to the E-ticket PDF will be included in your email confirmation.

In fact, traveling by coach could see you paying just a fraction of what youd need to fork out to fly or to catch the train. You can purchase tickets by visiting There are 277+ hotels available in Stockholm. 2022 The Travel Mentor - There may be affiliate links on this page. It was a long walk down the platform, but I finally reached wagon 13. This space also had securement points in the floor. Yes, there is a direct train departing from Kbenhavn H and arriving at Stockholm Centralstation station. Am I allowed to travel from Denmark to Sweden? The train ride takes approximately 5 hours and there are up to 6 departures every day to choose from. Since I already had a ticket in hand, I was unable to test if any international credit cards worked. - to help you get the most out of your next trip. Exception: tickets purchased more than 90 days ahead of travel need to be collected on departure. As I mentioned before, for my journey from Copenhagen to Stockholm, I decided to travel 2nd class with a connection in Malm. Thankfully for lovers of all things locomotive, they are still going strong. If you choose 1st class, it should say 1 kl in this location. Fortunately, the information board inside the station was much simpler to decipher. The distance between Copenhagen and Stockholm is 326 miles. I have also become accustomed to rail travel without being secured, as most trains do not offer this capability. If you are wondering how to get from Copenhagen Central Station to Stockholm Central Station by SJ train then you are in luck. SJ-Resplus E-Ticket and Reservation - Base Fare: the base fare is fully refundable prior to train departure and non-refundable after train departure. Coaches have toilets, free WiFi and power outlets, plus snacks and drinks for purchase on board. After a quick ride across the resund Bridge connecting Denmark and Sweeden, the train pulled into Malm Central Station. The fastest way to get from Copenhagen to Stockholm is to fly. With routes as far north as Ume and connections to the vibrant cities of Gothenburg and Malmo, the capital city, Stockholm, or even direct travel to Copenhagen (Denmark) via the resund Bridge there is no better way to explore the vast Swedish countryside than in the comfort of the SJ high-speed train.

There were three ticket machines in the station: two at the main entrance on Banegardplatsen and a third near the exit towards Tivoli Gardens. After selecting an itinerary, youll next choosea seat. Plats: seat number 54. Once we got underway, I realized taking the train over a short flight would be well worth it, in terms of scenery: My sister and I brought snacks aboard the train (purchased inside the Copenhagen train station), so I cant report on the dining car options. The seat included as part of my reservation had an armrest that could be folded up, making a side-to-side transfer from my wheelchair very easy.

The bad news is that coaches arent anywhere near as comfy as the trains, although they do have air conditioning and reclining seats. {{translatedAttributeValidityPeriodDescription}}, {{variant.localizedTravelPackDescription}}, {{variant.localizedPassUpgradeDescription}}, Facilities may differ per train and route.

Like most European rail operators, SJ Swedish Railways and Danish railways both run a dynamic pricing model. This allowed me to sit across the table from my traveling companion. Please try again later. These trains are renowned for their high quality service and all trains as standard have comfortable seating, a good selection of food and drinks available and access to WiFi. My sister and I took the direct high-speed train, which required no connections. Receive your e-ticket as a PDF document, which you can print at home and is valid for travel. Stockholm Palace or The Royal Palace (Swedish: Stockholms slott or Kungliga slottet) is the official residence and major royal palace of the Swedish monarch (the actual residence of King Carl XVI Gustaf and Queen Silvia is at Drottningholm Palace). Travel overnight on SJ`s night trains along these direct routes: Gothenburg - stersund, Gothenburg - Lule, Stockholm - stersund, Stockholm - Lule, Malm Stockholm, plus the option to connect to these smaller towns: Are, Kiruna, Narvik in Norway and Sundsvall. Last updated: 18 Jul 2022 When I arrived at track 6, I was a little confused once again. Pick your route anywhere in Sweden, including popular international destinations in Scandinavia. My Day 4, Part 1 recap of my trip to Denmark and Sweden will cover this very issue. The fast Copenhagen to Stockholm train is a wise choice to travel between the capitals of Denmark and Sweden. Abisko NarvikAbisko Turiststation Kiruna : 1h24m Copenhagen Lund : 32m Copenhagen MalmoCopenhagen Stockholm : 5h13m, Gothenburg Copenhagen : 2h52mGothenburg Stockholm : 3h05m Malmo Stockholm : 4h28m Narvik Abisko Oslo Stockholm : 4h50m, Stockholm Copenhagen : 5h19mStockholm Karlstad C : 2h21m Stockholm Linkping C : 1h37m Stockholm Lund : 4h14m Stockholm Oslo : 4h56m. The alternative to the wheelchair plus seat option was across the aisle just a wheelchair space (without seat): The wheelchair space alone is what I am normally accustomed to on accessible trains. Flixbus is a good choice for the budget-conscious traveller; purchase tickets in advance for the cheapest fares (note: there is no option to reserve a seat in advance). The SJ train is one of the most accessible I have seen, and I have traveled by train all around the world. You can also purchase SJ train tickets by visiting one of the ticket machines inside Copenhagen Central Station. Services depart four times a day, and operate every day. In the drop-down menu under Special Requests, several options will be proposed. The high-speed train link from Copenhagen to Stockholm is smooth and enjoyable, with options that go direct from city to city. Swedish Railways (SJ) operates a train from Kbenhavn H to Stockholm Centralstation every 4 hours. Booking short-haul links from Copenhagen to Stockholm is the same as booking any other flight. Make yourself known to an official member of staff and/or call the national coronavirus helpline number on 11414. Learn more about our use of cookies in our, Wheelchair Accessible SJ Train, Copenhagen to Stockholm. Join 23,000+ readers who receive accessible travel news & updates, sent twice a month! 103, Block South 2, Fort Cambridge, Tigne Street, Sliema, Malta, SLM3175, Malta (Registration number: C 81880). Avgng: departure time of the train 7:14AM Vagn: wagon or train car number 13 Its got you covered with the quickest routes, the cheapest routes, and the most comfortable, just so you can start looking forward to a holiday thats brimming with Viking history, Danish pastries and Swedish meatballs, and cool Scandi cafes and bars. While traveling through Sweden you will not only appreciate its beautiful landscapes and trendy designs; you will also fall for its ultra-modern high speed train network making traveling through this Scandinavian gem a breeze! - Wikipedia. The area has been settled since the Stone Age, in the 6th millennium BC, and was founded as a city in 1252 by Swedish statesman Birger Jarl. It is also the county seat of Stockholm County.

2. class (budget) offers access to the bistro car with sandwiches, drinks and light meals to take away. The unique tilting system enables these modern trains to travel at speeds of up to 200km/hr. Read more here:, Thinking about travelling to Europe with the kids? Enter the password that accompanies your username. There are also resundstg ET trains on the route, which are just a tad slower but also modern and well-equipped. It neighbours the Riksdag building. Day 3: Copenhagen markets, a church, and Christiania. It takes between 5.25 and 6 hours to complete most high-speed train links up to Stockholm on the X2000 trains or the resundstg models. It is one of the Stockholmers' favorite recreation areas and tourist destinations alike, attracting over 10 million visitors per year, of which some 5 million come to visit the museums and amusement park. If you will be connecting in Malm like I did, make sure you are prepared to exit the train with your luggage as the train only made a brief stop in Malm and continued on to other destinations in Sweden. Once you have completed your booking online, you should call to request wheelchair assistance at +46 771-75 75 75. Ankomst: arrival time of the train 11:39AM Check out ourreservation-free itineraries. More on the accessible train car later. By signing up for our newsletter you agree to ourterms and conditions. SJ trains are a great choice. The bus. SJ high-speed trains travel from the Swedish capital of Stockholm to Copenhagen, Gothenburg, Malm, Sundsvall, and Oslo. My seat was assigned in wagon 13, seat 54. The direct lines run by SJ on the fast tilting trains take you into Stockholm Sdra station. Weprovide only real pictures andhonest descriptions. Need a hand?

Copenhagen to Stockholm bus services, operated by FlixBus, arrive at Stockholm station. International debit cards, such as a Bank of America or Chase debit card with pin should work without any issues. When I exited the train and walked into the station, I repeated the same process of trying to figure out which track I needed to be at and which train I needed to board. This guide delves down into all the modes of transport that can help you go from one to the other. Check out the links below, to learn more useful information about train stations in Copenhagen. Tickets for the SJ train are a lot like airplane tickets. The listed stations were those where the train would make brief stops at prior to arriving at Vxj. I didnt happen to see any dedicated storage space for larger bags, but there was a standing area near the door where people with larger bags could stand. Fold-down grab bars on both sides of the toilet were sturdy and useful. Exceptions may apply, for full details: European Union. Book early, before the discounted fares are all gone, and you might be looking at paying as little as $32 for the whole ride. Its normal for prices to start creeping upwards around two months before the scheduled take-off date, so wed recommend searching on a service like as soon as you know when you want to travel. There are as many as 22 individual departures each day during the summer. Riding the SJ train from Copenhagen to Stockholm was a remarkably pleasant experience. You will be able to download and print the E-ticket from any printer. Nouvel Air Tunisie, Norwegian Air International and Scandinavian Airlines offer flights from Copenhagen Airport to Stockholm Airport. Rome2rio uses cookies to help personalize content and show you personalised ads. Please note, this is not available on all services. The seats on the SJ high speed train were quite large. Select an option below to see step-by-step directions and to compare ticket prices and travel times in Rome2rio's travel planner. I thought this would be an onerous process to remove them should I need to use the bathroom during the ride. Make sure tobook your seat reservationswell in advance to guarantee your seat(s). 1, class (economy) offers free coffee or tea and a light cold meal, Swedish newspapers, radio and music channels (headsets included). Let your imagination get the best of you with Scandivania itinerary builder. I was able to roll my power wheelchair directly alongside the toilet, making transfers safe and easy. At the train station. Tg: train number 526 They use the sleek and modern X2000 tilting stock, which means youll clock up velocities of 200 kph on some sections of the track. They all take between 1h10 and 1h15 in the air, which puts flying up there as the single fastest way to hop from city to city, even once youve added on the time it takes to get to and from the airports. Outside the city to the east, and along the coast, is the island chain of the Stockholm archipelago.

Public transportation connections on the citys metro subway, bus and tram services were available. One platform,34+ destinations,700+ routes around the globe. SJ-Resplus E-Ticket and Reservation - Non Refundable: this fare is non-refundable at all times. Follow along as I travel the world with one hand, a passport and my power wheelchair! To reserve a wheelchair accessible seat/space on the website, proceed to book as normal from the SJhomepage. 2nd class (budget) offers access to the bistro car with sandwiches, drinks and light meals to take away.

Many Swedish carriers offer favorable discounts for children and youth.

I decided to break down my day 4 recap into two parts. Djurgrden or, more officially, Kungliga Djurgrden (Swedish: The (Royal) Game Park) is an island in central Stockholm, Sweden. 2 kl : 2nd class seat. You can find the Flixbus stop on Ingerslevsgade close to Copenhagen train station. I first came to understand that beauty with a trip to Oslo, Norway in 2014.Last month, my sister and I visited Copenhagen, Denmark and Stockholm, Sweden. We purchased an unlimited ride pass for our time in Stockholm, so we wouldnt need to fiddle with purchasing individual fares. In one, youll encounter sleek Scandi design and ride the looping rollercoasters of the Tivoli. There were options for getting to Stockholm without making a connection, but on the day I traveled, it was much cheaper with a connection. In a hurry? According to my ticket, my train number was 1012. The train offers that with its five-hour odyssey up the shore to Stockholm. Learn how your comment data is processed. A lever under each seat could be used to recline the seat, making the ride a lot more comfortable. Time 1h10 (flight only)Price Starting around $75Comfort 4/5, It should be a cinch to find direct flights between these two great Scandinavian capitals. Day 2: Breakfast, sights, and fish and chips in Copenhagen In addition to SJ, passengers can travel on the large majority of Swedens public transport system under the Resplus Samtrafiken banner, such as tickets for Arlanda Express, Snlltget and resundstg. Common midrange fares are closer to the $67 mark.

Plus, you will have a chance of winning 2x Eurail Passes for future travel! On this day, I traveled from Copenhagen to Stockholm and spent half a day wandering around old town Stockholm. Applicable discounts automatically appear when booking a journey. You can reserve your seat on the SJ in the following ways: With a 1st class seat reservation, breakfast is included on services before 9:00 a.m. Facilities may differ per train and route. Its a close-run thing between the planes and the trains for most travelers, but really depends on what youre after. With your SJ E-ticket and Reservation enjoy frequent and fast connections to your choice of destinations throughout Sweden, such as the colorful coastal cities of Stockholm, Gothenburg and Malm. If you need to get up to date on my trip, you can find the recaps of previous days here: Day 1: My journey from Los Angeles to Copenhagen, Denmark On this first train, there was no assigned seating. It is also the county seat of Stockholm County.

Thats the good news. Yes, SJ trains provide direct rail connection between these outstanding Scandinavian destinations, so that the whole trip will take you around 5 hours. Fast and efficient. I was now ready to wander the old town of Stockholm. Find all the transport options for your trip from Copenhagen to Stockholm right here. Review of the wheelchair services provided on the Eurostar train from London-St. Pancras to Brussels. Youre looking at a total journey time of about 3.5-4.5 hours from centre to centre. Stockholm Central Station is large and modern, and arrival was a breeze. We're working around the clock to bring you the latest COVID-19 travel updates.This information is compiled from official sources. The majority of journeys involve at least one change en route, but you can do it direct if youre willing to arrive into Stockholm Sdra station in the area of Sdermalm (the south side of the city). Generally speaking, the earlier you manage to score a ticket, the less youll pay. Contact our customer support before or during your trip. I chose the latter, and booked tickets through the SJ website at If you are looking for a chance to witness the Scandinavia region's incomparable charm on your way to the selected destination, train travel is definitely among the top choices. This plug came in handy for recharging my laptop and iPhone during the train ride through the countryside of Sweden. I wouldnt be surprised if they did not, as a pin was required other times I tried to use my credit card for train tickets. If you need to get to Stockholm as fast as possible, theres no doubt that flying is the option for you. Possible booking, seat reservation, and service fees, as well as, fees for beds on night trains may apply. Read more about the SJ high-speed train. Get inspired - Discover Europe with Eurail, Online through the Swedish Railways (SJ) website. The country of Sweden has committed itself to building an accessible society, and that was especially clear on the national high speed rail provider. Save this link to stay updated on COVID-19 restrictions. Thejourney of 5 hours, 25minutes across southern Scandinavia was both enjoyable and wheelchair accessible. The best way to get from Copenhagen to Copenhagen Airport is to train which takes 13 min and costs $6-$9. You want to search for the nonstop lines run by Flixbus. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. It takes approximately 6h 46m to drive from Copenhagen to Stockholm. The SJ trains are modern and well-equipped, they have spacious seats, air-conditioning, free WiFi, and areas for luggage.

SJ offers a youth discount where passengers under the age of 26 save up to 30% off SJ`s day train tickets and up to 15% off SJ`s night train tickets. SJ offers a family discount in 2nd Class where two children up to the age of 15 can travel with an adult ticket holder. From then on, youll enjoy a passing montage of the Swedish coast, with wide rivers, forests, and small Scandinavian towns and villages flitting past the window. Filled with useful and timely travel information, the guides answer all the hard questions - such as 'How do I buy a ticket?