houston dog ranch, 9602 dalecrest dr, houston, tx 77080


This isnt your typical boarding facility. I boarded my dog for a week in February when I was out of the country. By the way, you pay $40 for them to spend 30 minutes for them to tell you your puppy is too playful. They treat every dog like their own and take great care of our sweet dog while he is there! I'm so happy I chose Houston Dog Ranch. Clients were very friendly and had plenty of regulars. It feeds my soul.

One would think that with dogs on the property who have dangerous behavioral issues all staff would be trained immediately. There is room to move up in the company if you show you care about the job. Staff is caring and give the utmost attention to boarding and training dogs!!! Terms of Use Working at the ranch was a wonderful experience. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Place looks like real ranch. BBB is here to help. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. There is not a bad thing I can say about this company!! The work environment used to hold a sense of community but now since new management has taken over, the workplace is hostile and draining. This is a hard place to work most days. Although more, The staff at the Houston Dog Ranch is amazing! Condescending staff, very rude and management doesn't know how to receive people of color. Angry manager threatens "to snap", no explanation. Sitemap, Pet Boarding BBB reports on known marketplace practices. Once I realized my career path I did leave but I really wanted to stay part of the team only to be told by new management that it wasn't possible. Definitely were dogs interest put first. Great concept for dog boarding. The care of the dogs most certainly does not come first at this facility only the money. Great if you want to gain kennel experience. Its by far the most loving, compassionate, and knowledgeable Pet care facility I've ever been in. Very cute and fun environment. Lots of open space and a dog bone shaped pool. My dog has anxiety/allergy issues and ended up aggravating some hot spots more, I recently adopted a very anxious rescue with separation anxiety, so I was worried about leaving him with anyone for a long weekend. And not a ounce of hard work goes unnoticed!! Pet Resorts Instead, employees became stressed out and it got dramatic. From special playtime, to the great Cabins they stay in, Our dog had the absolute best time. SBA COVID-19 Economic Injury Disaster Loans (EIDL), SBA Targeted EIDL Advance and Supplemental Targeted Advance, Delaware Professional and Occupational Licenses, Florida Business and Professional Licenses, New Orleans Occupational Business Licenses, Seattle Business License Tax Certificates, Washington DC Certified Business Enterprises, Orinda Business Registration Certificates, San Francisco Registered Business Locations, New York State Employee Salary Information, South Carolina Government Employ Salaries, Connecticut Child Care Programs and Youth Camps, pet_store, store, point_of_interest, establishment, 9602 Dalecrest Dr, Houston, TX 77080, United States. Management were hardly around. Get Healthy Pups From Responsible and Professional Breeders at PuppySpot. He got pool time, fetch time, walks, treats, and play time. The new training methods seem questionable because they seem old school and talk through the leash. BBB Business Profiles generally cover a three-year reporting period. Cabins are the cutest!! I cancelled my upcoming reservation and won't be back. I really enjoy working here. They have one supervisor who has severe problems communicating, does not listen, and spends time spying on female employees over the security cameras. From the level of care we give to our guests, knowledge and comfort to our pet parents, and the bond and respect within our staff family!! Well, they called me after 30 minutes and said he failed the test. I have to say, however, that I was very disappointed. They offer an array of services for pet owners. Note that the information provided (except email) might be posted publicly. Great, youre hired. They treat every dog like their own and take great care of our sweet dog while he is there! What is the promotion process like at Houston Dog Ranch. friendly staff, supportive bosses, paid lunch breaks. She's put that passion and knowledge into a smoothly ran kennel and daycare. I was constantly updated with pictures anytime I asked, which I loved! I was not paid as discussed and had to frequently correct every payroll executed. Is Houston Dog Ranch a good company to work for? The Texas Dogfather has been on-site (Houston Dog Ranch) since last summer. You get to spend time outside with dogs, I think thats a pretty great job, and the job is simple if you keep one thing in mind; do whats best for the dog. Expect back handed comments and rude behavior from managers. I've know about them more, I dropped our two dogs off for the first time for a weekend stay. I was shocked and asked why and they replied that he was so sweet, but he ran around too much and the other dogs liked to chase him. The resort is a good place to work for, you care for dogs and follow their schedule regarding feedings, playtimes and cleanings. The general manager is the worst one there because she says the most inappropriate things.

Just trust me and stay away. Browse adorable, healthy pups from 100+ breeds and find your new family member. Being reliable and on time, having attention to detail, willingness to go above an beyond, taking pride in your work, etc will take you far here. $560 later, they brought out my dog wet and his white coat stained yellow with urine and filthy dirty. The facility itself is amazing. I dropped our two dogs off for the first time for a weekend stay. , Room for growth, competitive pay, life benefitting workshops, family gatherings. The culture the management team is bringing to the entire team is beyond what I have experienced at previous jobs. The staff here is great and they offer positive dog training in a positive environment. often required to do things not in my job, management was difficult. Contact Us Non biased opinion, ask anyone working there currently, and they will agree. beautiful facility, generous customers and boss, no real advancement, hard to obtain trust/freedom.

Kennels. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Record your interview or they WILL walk back on everything agreed upon. The most enjoyable part of the job was leaving it behind. Of course you can't forget the fun of playtimes and enrichment with all the cute furbabies!!! I recently adopted a very anxious rescue with separation anxiety, so I was worried about leaving him with anyone for a long weekend. Accessibility, Disability and Accommodation, 2.5 out of 5 stars for Compensation/Benefits, 2.7 out of 5 stars for Job Security/Advancement, Good place to work for, but dont expect much advancement, The most useful review selected by Indeed. The only problem is the horrendous supervisors and owners, who are dead set on making the easiest job in the world difficult. Now theres new management and morals and then ethics have been thrown out the window. This company specializes in dog daycare and training services including: boarding, training, bathing, transportation and doggie sleepovers. They were VERY expensive, even booking the smallest room for my dog! Seriously,it feels like your dropping the dogs off at summer camp. What is the most stressful part about working at Houston Dog Ranch? In general the culture is very petty and the dogs are not what the supervisors or owners care about. What benefits does Houston Dog Ranch offer? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. I was constantly updated with pictures anytime I asked, which I loved! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. All photos are reviewed before being placed on our website. Tips on How to Choose, Need to file a complaint? What a wonderful place for any dog to be able to spend time. Twelve days in doggie boot camp (boarding school) transformed my relationship with Beatrice. We really are the best facility and it's all because of our owner's high standards and my fellow co-worker's willingness to work within those standards. Atmosphere was creative and outdoors. Do not leave any private information.

I was booked to keep my 1 yr old puppy at Houston Dog Ranch. Each room has access to outdoor area. The owner really knows dogs. I would recommend the Houston Dog Ranch to anyone who wants their pet to experience the best. BBB Business Profiles may not be reproduced for sales or promotional purposes. Management belittles you and makes it known you are below them and less knowledgeable every chance they get (when they are even there). Why has this type of staff training not been executed from summer now? I have been employed at the Houston Dog Ranch since before the merge with the Texas Dog Father. I don't do daycare for the dogs since we have a yard but would definitely consider leaving them for overnights.Go to their website and check out the overnight rooms,they're adorable. Youll have no life and the owners have unreasonable expectations of the staff who are experienced but overworked so big mistakes get made. Your write up/warning will be the first time you hear of any rules/standards of the job so take notes. You dont know there are rules and standards until theyre writing you up for not following them. New management treats staff as if they are below them and doesnt see potential in their employees for any advancement. Please fill in the form below to provide additional information on Houston Dog Ranch. For privacy concerns, please use this link to the contact form. None of the supervisors are capable of solving simple day to day problems without consulting the owners through text (maybe they answer, maybe not). The dog was so dirty my girls wouldn't even hold him! Since then, HDR staff members have not been informed of a fight protocol and necessary training. I seen the owner a few times, the manager had up and quit amongst a few others during this time. They do not care about their customers, dogs, or employees. The managers are passive aggressive, and dont communicate professionally and consistently with their staff who do all of the busy work. But I could bring him back and spend another $40 to temperament test him again. I came on with no receptionist experience and have learned so much. No experience? How should I prepare for an interview at Houston Dog Ranch? She learned how to learn and is eager to interact with me, where previously I had a hard time getting her to pay attention. They were happy, healthy and clean. Do you want to put your ad to the top of the list .

Owners are mean, no hello, no benefits. I boarded my dog for a week in February when I was out of the country. This was my first introduction into dog boarding and I have a worked at a few other facilities since, but Houston Dog Ranch has the highest level of dog care and pay close attention to your dogs specific needs. I love that I get to work at a place that I enjoy coming to and that I would recommend to my friends and family, even if I no longer worked here. because they charge you $9 each time they take your dog out to play! I decided to give Houston Dog Ranch a try because of all the positive reviews that I read.

Youre working outside no matter what the weather looks like. Can bring your dog to work and receive discounts. How BBB Processes Complaints and Reviews. When I came back 10 days later, they charged me $56 a night (what?) When I booked the reservation they told me the boarding rate was $38 per night, when I boarded my little dog they asked how many times I wanted to have play times and I replied a couple times a day. Our core values, family language, and culture are truly amazing!! The staff i worked with were all very helpful, the job was fairly easy until the transition. Its like they actively want to discourage anyone from enjoying their work. I used to like my job. They are all stressed out over nothing, because the work is very easy. Customer service classes are well needed !! Cat Hotels, Day Care They take wonderful care of the dogs and they have amazing facilities. You are outside most of the time, walking the pups or cleaning since their kennels are outside so you work in the weather permitting. Our community is ready to answer. Isn't that what dogs like to do during play time. I've been here for 8+ years and have no plans to leave. Amazing Facility!! They are amazing with our 3 legged/tripod pup! Great team, sweet dogs, and supportive bosses. Lots of regulars so they fill up quickly! I had a great time with all the employees while I worked there as it really is a group effort to make the place run smoothly. They were happy, healthy and clean. Thanks, Abby, you and HDR did a GREAT job! An Amazing company to work for, with true Peace of Mind values!! When you first get hired there is little to no training because there are little to no protocols for your job. If you would like a job that you have to figure out a method to making it work on your own and where you get smarta** remarks made to you by management when you ask questions this is the job for you! Well guide you through the process. There's something to be said for getting to work outside in the fresh air and play with dogs as part of a job. Before the transition, it was a decent place to work. Refund Policy Employees are expendable no matter how long theyve worked there and there is absolutely no room for advancement in anything you do.

Commissions were not paid accurately. Peace Love Dogs - 9619 Yupondale Dr, Houston, Puptown Houston Dog Training - 1723 Campbell Rd, Houston, Man's Best Friend - 2331 Bingle Rd, Houston. Everything he loves! They are all failures at previous jobs, few managers and owners were teachers! He got pool time, fetch time, walks, treats, and play time. I was an employee during the transition of management to The Dogfather. Very Easy, nice co-workers often required to do things not in my job, management was difficult. Unsupportive and hostile work environment. Some of the kennel managers can be odd/too strict however. Be the first to review! How do you feel about the future of Houston Dog Ranch? Hostile work environment. Paid lunch, flexible schedule, play with dogs, indoor play when its too hot. It's like a vacation for your pet ?? Paid lunch, play with dogs, vacation after 1 year of employment, understanding management, Fast paced environment and fun playing with dogs all day. The owners are wonderful and were willing to work with any scheduling issues I had, they also always made me feel like a valued employee and always showed appreciation for my work. From our staff, our management, to ownership we truly work as a united team!! You would think that for $56 a night (still in shock) that they could washed him up a bit to hide the fact they had let him sit in urine long enough to have his coat stained yellow. Would highly recommend for anyone wanting to work there or to board your dog there! When I picked them up three days later both dogs were filthy, they reeked of urine and were more. In. Coworkers were unorganized. The Dog Ranch is amazing. The cliques made for a hostile work environment. You would not believe how awful these people are. There is a big overturn rate and they dont have any kind of HR training. And they are likely lying about whatever pay they are offering in the ad on indeed. Customer Reviews are not used in the calculation of BBB Rating, Pet Sitter or Boarding Facility?

The dogs are all amazing and it's a very easy stress free job. International Association of Better Business Bureaus. Verify your listing, They are amazing with our 3 legged/tripod pup! Animal Hospitals Privacy Policy REALLY!! The staff at HDR have always gone above and beyond in caring for my Eskie Kodi. Dog Hotels Hours may change under current circumstances, Is this your business? The owners have received numerous complaints about him and done nothing. The owner relies on her husband's career as an attorney to get away with illegal business practices. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. What is the interview process like at Houston Dog Ranch? Where do I even begin? Double standards everywhere. RECORD YOUR INTERVIEW.

Low stress for dogs. This page provides details on Houston Dog Ranch, located at 9602 Dalecrest Dr, Houston, TX 77080, United States. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The answer lies within the inferior leadership the management presents. While the owner doesn't seem to trust employees very easily she does provide awesome training and a great insight into dog group dynamics. Everything he loves! BBB Business Profiles are subject to change at any time. We wouldn't want to disrupt the "psyche" of the dog room by playing. Grooming was a little bit higher than what I've paid at other places but they did a really good job AND let me pick them up after work (compared to immediately after they are done). She has allowed Supervisors to sexually harass employees and has asked subordinates inappropriate medical questions. I can foresee my future continuing with this business for years to come. The facilities are well kept, the staff is super nice and accommodating. Awful! I assumed by temperament test they wanted to see if he was a fighter, but no, it is to see if they are too playful. The new ownership and management team has helped me further my knowledge in dog care and customer relationships. Swimming pool with fountains. Working at the Ranch I have seen how much I grew in this company, they saw how hard working and observant I was as a kennel tech and they moved me up to a trainer care taking, now working with trainers dogs and learning under them observing everything they do and I have learn a lot , Ive seen many difficult dogs become such good/loving dogs, theyre teaching me as I grow more, Houston Dog ranch really does see how hard you work and acknowledge it you can really grow in this company I dont see myself working in another kennel place because this place has made me feel like another home with another family who cares/love dogs so if youre looking for a place to grow and reward you for your hard work this is the place!